The Canadian Association of Defence and Security Industries

Product and platform design
Product Design
User Experience Design
User Experience Strategy
UI Design
High-Fidelity Prototyping
Usability Testing
UX Audit

Overview

Since 2017, we have worked with the Canadian Association of Defence and Security Industries to redesign their secure portal myCADSI, a member-and-government-only website for over 800+ member companies and government organizations. The new features planned for launch over the next two years required a fundamental shift in how members view the association and how they interact with the portal. New features support open communication between members, increased visibility into organizational structures, and—ultimately—the ability to connect members with vendors or governments facilitated by the CADSI.

The association engaged Input UX, seeking guidance on elevating the user experience for members while supporting plans for monetization of the platform. Our scope of work with CADSI includes the following:

  • User experience strategy and platform roles/functionality definition
  • Information architecture and content planning
  • High-fidelity prototyping to explore and define functional requirements
  • Responsive user interface design across various part of the secure member portal and public websites
  • Conducting iterative, remote usability testing to validate IA and screen designs with detailed usability report findings and recommendations
  • Liaising with back-end development partners and business stakeholders

Engagement details

From the initial pitch through to project wrap-up, we felt like an extension of the client team. We were always encouraged to push them, to challenge ideas, and develop rock-solid solutions. The proposed UI was validated with members at the organization's annual CANSEC conference achieving a successful task completion rate of nearly 80% on its first iteration. We continue to work with CADSI on various enhancements and new functionalities added to the myCADSI portal.

We continue to work with CADSI on numerous digital marketing projects while building on the foundational work completed around myCADSI.

Toolset

Slickplan
Information architecture and content planning
Loop 11
Task-based usability testing and reporting
Axure RP
High/low-fidelity prototyping
Figma
User interface design

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